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Monday, September 27, 2004

 

Customer diss-service

`Customers of British cable firm NTL were subjected to a barrage of profanity after a malicious hacker or disgruntled employee changed the company’s telephone service message [..]

The newspaper reported that customers who called to report a fault with their service were told:

“You are through to NTL customer services. We don’t give a (expletive) about you. We are never here. We just (expletive) you about, basically, and we are not going to handle any of your complaints. Just (expletive) off and leave us alone.”‘




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