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Thursday, March 23, 2006

 

Reporting bugs to Microsoft

`Fifty minutes, 35USD, and four humans later, I’d filed my first bug report with Microsoft. I don’t think I’ll be doing that again. Since I started this process, I’ve received six e-mails from Microsoft: one describing my new Passport account, one asking me to activate my Passport account, two receipts for 35USD (I hope that doesn’t mean I paid twice), and two form mails from Kim, one saying she was taking charge of my case and one saying my case had been resolved by filing a bug report. I hope that means I get my money back.’




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