‘A Jetstar call centre operator was allegedly told the budget airline had “just created a terrorist” after it charged excess baggage fees to a disgruntled Brisbane passenger.
Denis William Malizani, 30, of Morayfield in Brisbane’s north, was yesterday charged with making a threat to destroy an aircraft after being told he had to pay the baggage fee while checking in for a flight to Adelaide on April 26. [..]
He allegedly rang Jetstar’s call centre at a later stage and became “aggressive” when he was referred to the operator’s supervisor to further discuss the fees.
Prosecutor Clive Porritt said Malizani had told the operator “I will take it fucking further. I will tell you what I’ll do – I’ll blow up your fucking aircraft. You’ve just created a terrorist.”‘